Heather is an innovative, globally recognized expert trainer with over two decades of experience in the technology and learning industries. Her background includes government, corporate, sports, media, and healthcare technology.

Heather helps individuals and organizations learn how to maximize productivity in the modern workplace by sharing real world experience and knowledge of applications such as Microsoft 365, Microsoft Teams, Copilot, OneNote, OneDrive, SharePoint and more. She has authored many online video courses for LinkedIn Learning and books for Microsoft.